Duration — 6 weeksSelf StudyIssued by GCC Training LLC
From $1,150.00
The Certified Customer Experience Professional (CCXP) certifies the service, coaching and operational skills that make a contact centre or customer experience function measurably better. The curriculum covers service recovery, quality frameworks, workforce management and the metrics that matter to leadership, drawn from real contact-centre operations in the region.
GCC Training LLC manages registration, coursework, examination and certificate issuance for this programme directly.
Who it's forCX leads and service-design professionals
